Amborela Return & Exchange Policy
I want to help you find the perfect Amborela painting for your home. When your painting arrives consider how it looks in relation to your furniture, colors, and décor. If a painting is not a good fit for your space, please contact me to arrange a return or exchange.
Some Amborela paintings can be made in larger sizes. You can exchange your painting for credit towards a larger painting made in the same style. I can send you a quote for a size upgrade if a larger size is an option. It takes up to 2 weeks to create a painting before it is ready to ship.
Check out the Amborela size chart to help you choose the best canvas size for your space.
How to Make a Return
- Contact me to let me know you will be returning a painting.
- Ship the painting back within 30 days after you receive the painting to my studio address listed on the box’s address label.
- Receive a full refund to your account within 24 hours of when I receive the painting.
How to Make an Exchange
- Contact me to let me know you want to exchange the painting.
- Ship the painting back within 30 days after you receive the painting to my studio address listed on the box’s address label.
- The replacement painting will ship once the returned painting arrives at Amborela. If the painting needs to be painted, expect less than 2 weeks before it is ready to ship. I start the replacement painting as soon as you contact me as opposed to waiting for the return to arrive.
Keep the box and packing materials when you open your order until you know your painting is a good fit for you space. If you need to pack a return with texture or multiple canvases, refer to the sections for packing textured and/or triptych paintings on the How to Pack Amborela Artwork page.
